Privacy Policy
Cashmere is a curated luxury-services directory in Lebanon. This policy explains what we collect, how we use it, and the choices you have.
How we handle your data
If you have questions about this policy or your information, contact us at care@cashmere.city
What information do you collect?
We may collect information you provide (such as your name, email address, and message) when you contact us or submit a provider inquiry. We also collect limited technical data (such as IP address, device/browser details, and pages viewed) to help operate and secure the site.
How do you use information?
We use information to respond to requests, route inquiries to the right party, review provider submissions, improve site performance and content, prevent fraud/abuse, and comply with legal obligations.
Do you share information with providers?
When you submit an inquiry intended for a provider, we may share the details needed to fulfill your request. For quality and safety, inquiries may be reviewed by Cashmere before being forwarded.
Do you use cookies and analytics?
We may use cookies or similar technologies for essential site functionality, preferences, and basic analytics. You can control cookies through your browser settings; disabling some cookies may affect site features.
How long do you keep data?
We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law (for example, to resolve disputes or enforce agreements).
What are my rights?
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. To make a request, email care@cashmere.city.
Details
Key privacy notes
Medical disclaimer: Cashmere is a directory. We do not provide medical advice, and we do not collect sensitive medical information unless you choose to include it in a message. Please avoid sharing unnecessary health details in inquiries.
Third-party links: Listings may link to provider websites and social profiles. Their privacy practices are governed by their own policies.
Security: We use reasonable safeguards to protect information, but no method of transmission or storage is 100% secure.
Privacy Policy
Who we are
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Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Improve our website and services
- Send you marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.